Do you have more questions about Family Forward: Orlando Adventure? 

Below are answers to some of our most frequently asked questions. If you still have more questions, please click around on the site or get in touch with us. We're always here to help.

How is Family Forward: Orlando Adventure different from other social media conferences?

While Family Forward: Orlando Adventure attendees will be comprised of social media influencers, the focus of the retreat is to strengthen the digital family. Our hands-on workshops and events are centered on making memories and teaching skills families can apply everyday such as communication, creativity, team building, and trust.


Who is attending Family Forward: Orlando Adventure?

Family Forward: Orlando Adventure is a family retreat organized by Mom It Forward for social media influencers, including mom and dad bloggers and their families, and is focused on helping families connect in the digital age.


What day care or day camp options are available?

Family Forward’s activities and events are created with the entire family in mind. That said, if you’d like to take advantage of child care options while at Universal Orlando Resort, both group and private options are available through the hotel. While we are happy to help you gather information regarding child care and babysitting, these options, including payment and reservations, are not included in your Family Forward pass. Please visit this page to learn more.


Can I bring babies to sessions and workshops at Family Forward: Orlando Adventure?

Yes! Family Forward: Orlando Adventure was created with the entire family in mind. Retreat passes include admission for families of 5 into all activities and workshops.


What conference activities and events involve families?

All of them! Family Forward is all about giving families experiences, ideas, and skills to embrace bonding in the digital age through workshops centered on communication, creativity, team building, and trust. Our premise is that whether you are unplugged or are plugged in, you can maximize opportunities to create connections with your family.


What should I wear to Family Forward: Orlando Adventure?

Think comfort. Theme park casual is the name of the game at this retreat. It will be hot in Universal Orlando so dress for the high temps. Wear comfortable shoes, light colored clothing, and items that won’t wear you down.


What are the sponsorship guidelines for attendees being sponsored?

The Family Forward team appreciates all sponsors who make this event possible. Our goal is to respect both individual sponsors and official conference sponsors. So we’ve created some simple guidelines to help you as you approach brands about individual sponsorship options.

We allow you to:

  • Email us to tell us about your sponsorship options: We’re happy to brainstorm options with you to help maximize your sponsor’s investment.

  • Hand out business cards to conference attendees. Your cards may include sponsor information.

  • Wear t-shirts or other branded paraphernalia.

  • Write about your sponsor on your blog and promote on your social media channels, including a reference to Family Forward.

We don’t allow you to:

  • Pass out brochures, pamphlets, swag, lanyards, buttons, or other brand collateral or products in the main conference areas or at official conference activities and events, including sponsored suites.

  • Place display advertising/signage of any kind in the main conference areas or at official conference activities and events.

  • Organize or hold informal events any time from Wednesday, August 21 to Saturday, August 24 during regular conference hours (7:00 a.m. to 11:00 p.m.).

If you have any questions or want to brainstorm, email us at:


Will there be parties at Family Forward: Orlando Adventure?

Yes! Our agenda is the best place to go for the party schedule. Please stay tuned as we announce all of our fun activities and events.


What speakers will be at Family Forward: Orlando Adventure?

We will be announcing our speakers at a later date. Stay tuned for more speaker, session, and workshop information.


Does the hotel have a complimentary shuttle or what are my options for getting to and from the Orlando airport?

Loews Portofino Bay Hotel does not have a complimentary shuttle from the Orlando airport. Here are a several options you might want to consider regarding transportation:

  • You can take a Mears shuttle that you can book at the airport—on level 1 at the Mears' desk. The price is $20 per adult and $15 per child each way. You can also save on your transportation reservation with Mears by booking roundtrip service—available for $32 per adult and $24 per child. 

  • Another option is to catch a city taxi at the airport that would cost approximately $55-65 each way for the entire family. 

  • A third option would be to arrange a private SUV to meet you at the airport. This is an all-inclusive fee of $108 each way. Loews Portofino Bay Hotel can help arrange the SUV pick up. Please call them for more information and to reserve your SUV.

  • Rental car options are also available both on and off the Orlando airport property. If you go that route, please search online as Orlando often has great rental car deals. Note, however, that you will be charged a self-parking fee of $18 per day at the Loews Portofino Bay Hotel.


What transportation options are available to Family Forward: Orlando Adventure attendees?

While transportation and parking fees are not included in the price of your family pass, all transportation once you arrive at the resort is free and available via the Universal Orlando Resort water taxis and walking trails. For more details on transportation to the resort via the airport or driving, please click here.


What if I live close by and do not want to stay at the resort?

While your registration pass includes 3 nights stay, staying on property is up to you. Unfortunately, we cannot refund you the cost of the hotel as this is a package deal and pricing is based on a varity of factors, not solely on the price of lodging.


I heard there were other retreats this year. Where do I learn about those?

You heard right! Family Forward has three retreat options in 2014: one for moms (women) only and the other two that are open to the entire family. Visit and click on the retreat that interest you to learn more!


What are the dates of the Family Forward: Orlando Adventure retreat?

Family Forward begins on Thursday, August 28 and ends on Monday, September 1, 2014.


When and where do we check-in for the retreat?

Onsite registration for the retreat will open at 3 p.m. on Thursday, August 28 and will run through 6 p.m. that evening. The registration desk will be located outside the Loews Portofino Bay Hotel Ballroom. For those arriving later than 6 p.m. that evening, please email us at and we will coordinate our plans with yours.


What exactly is included in the Family Forward: Orlando Adventure Pass?

The following is included in the cost of a Family Pass (for a family of up to 5 members):


  • 1 standard room at the Loews Portofino Bay Hotel for 4 nights (Check in on Thursday, August 28 at 4 p.m. and check out on Monday, September 1 at 11 a.m. Rooms sleep 4 and rollaway beds are available for a 5th family member complimentary of Loews Portofino Bay Hotel at no additional charge for Family Forward attendees, upon request.)

  • Welcome dinner in Jurassic Park in Islands of Adventure

  • Exclusive nighttime event in Universal Studios Florida

  • 4 Meals and 1 dessert party

  • 5, 3-Day Universal Express Park-to-Park Passes to Universal Studios Florida and Islands of Adventure (to be handed out on Saturday, August 30)

  • 5 Passes to the Blue Man Group Show on Friday, August 29

  • Countless family-building and memory-making experiences


Is there a price difference for families smaller than 5?

Family Forward retreat registration price offers attendees such an amazing deal that additional discounts are not being offered for families smaller than five.


Can I pay for our Family Pass on a payment plan?

Full payment is due at the time of online registration to secure your spot at the Family Forward retreat. We do not offer a payment plan or accept partial payments for Family Forward registrations. Visit to register.


Up until what date can we register for the Family Forward: Orlando Adventure retreat?

The 2014 Family Forward: Orlando Adventure is currently sold out. If you are interested in obtaining a spot, please put your name on the wait list by registering at Should a spot become available, we will reach out to you via email from eventbrite and you will have 24 hours to reply and register. If you do not respond, we will remove your name from the waitlist and move to the next person on the list.


What family members are eligible to fill the remaining 4 spots in my ticket price?

The Family Passes are intended for you and your immediate family members.


What if my family does not have 5 members in it? Who are we allowed to have fill the extra spots?

If your immediate family does not have 5 people in it, you are not required to fill the extra spots. However if you would like to, you are welcome to bring another family member, such as a grandparent or niece, to fill your additional spot. Note that the Family Pass only includes one standard hotel room, but additional rooms are available at a discounted rate and are available for you to book directly with the hotel.


At what age do children need a ticket for Universal Orlando, and for the Family Forward Retreat?

Tickets are required for children 3 and older at Universal Orlando Resort. Family Forward will be following that same guideline and will require registration for any child 3 and older. Children under 3 years of age will not require Family Forward registration or Universal Orlando Passes and therefore, will not count against your family total. Note that Loews Portofino Bay Hotel rooms only allow for 5 people per standard room with a rollaway. Additional rooms are priced separately.


There is an option to add another family member for $200. What does the Additional Family Member Pass include?

The $200 charge per additional family member covers everything the Family Pass includes with exception to lodging. Additional rooms are available at a discounted rate for Family Forward attendees ($139 plus taxes and fees per night). Additional family members who choose NOT to stay at the venue hotel will NOT receive a Universal Express Pass as those passes come with reservations at the venue hotel. To be more specific, the Additional Family Member Pass includes the following:


  • Welcome dinner in Jurassic Park in Islands of Adventure

  • Exclusive nighttime event in Universal Studios Florida

  • 4 Meals and 1 dessert party

  • 1, 3-Day Universal Express Park-to-Park Pass to Universal Studios Florida and Islands of Adventure (to be handed out on Saturday, August 30)

  • 1 Pass to the Blue Man Group Show on Friday, August 29

  • Countless family-building and memory-making experiences


What if our plans change and we are unable to attend the event after registration?

All ticket sales are final and non-refundable. However, tickets are transferable. If you’d like to sell your Family Pass, you are welcome to sell it to another family, transfer the funds directly with them, and then have us transfer your ticket. While it is your responsibility to find a buyer for your ticket and while we do need to approve registrants prior to your transfer, we are happy to help promote your ticket for sell and do whatever we can to facilitate your transfer.


Once we’re registered for the Family Forward: Orlando Adventure retreat, how do we go about booking our room at Loews Portofino Bay Hotel?

Prior to the event, we will send all attendees a Google form to complete regarding your stay at Loews Portofino Bay Hotel. Based on the information we gather (all pertinent information to book your reservation), we will provide Loews Portofino Bay Hotel at Universal Orlando Resort a list of everyone who has registered for the event along with all the details they need to book your stay. They will then send you a confirmation email to you directly in addition to the details of your stay, which is good for the 4 nights included in your pass. After reviewing your confirmation, you can make any changes with the hotel directly.


What if we need additional rooms during the retreat or would like to extend our stay at the discounted rate? How do we go about booking those nights?

Once your room is reserved and you have received your confirmation email, you will have the opportunity to reserve additional nights/rooms directly with the resort.


The hotel is currently holding a block for not only the four nights included in your passes, but also for additional nights should you want them.


We’ll send the Google Form by March 1 and you will receive your confirmation email no later than 1 month from the date we send all responses to Loews Portofino Bay Hotel. We will keep you apprised of these dates via the private Facebook group so you know to check your inboxes/spam folders for your confirmation email.


What are the check-in and check-out times for my stay at Loews Royal Pacific Resort?

Rooms for retreat attendees will be available for occupancy at 4 p.m. If you arrive sooner, make sure to ask if there are rooms available for check in at that time. If they are not available until the standard 4 p.m. check in time, feel free to check in at the main reservation desk in the hotel lobby, where they will be happy to hold your bags until your room is available.


Is there a different price for local residents that don’t need a room at the Loews Royal Pacific Resort?

The cost of the Family Forward package includes much more than the inclusions listed above. In other words, the lodging is only one small piece of the entire experience. Therefore, we are unable to offer discounted rates for those opting not to stay on hotel property. And again, for those not staying on property, we are unable to provide Universal Express Passes as they come included with the hotel reservation.


What is a standard room at Loews Portofino Bay Hotel like?

A standard room at the resort sleeps 4 in shared beds, and 5 with a rollaway, available upon request. The standard room offers approximately 350 square feet of comfort with an option of one king bed or double queen bed accommodations, and a wealth of exceptional amenities. Please make sure to specify upon reservation if you need a king or double beds and whether or not you’ll need a roll away. Refrigerators and microwaves (one per room) are available upon request and for an additional fee.


Do we have an option to upgrade our rooms at Loews Portofino Bay Hotel to a suite?

Yes! The Portofino Parlors (sleeping room) come standard with your Family Pass. If you need additional space for people to sleep, we recommend adding an additional Portofino Parlor to your reservation for the additional fee and discounted rate of $139 plus taxes and fees per night.


If you are looking for additional space, but you do not need additional beds, you can upgrade to the Villa Parlor or the Hospitality Parlor and enjoy a Family Forward Discount.


If you'd like to add a Villa Parlor onto your regular room, it'd be $273 (regularly $542). Please see suite details here: you'd like to add a Hospitality Parlor onto your regular room, it'd be $388 (regularly $776).


I heard there were Despicable Me Themed Suites. What is the rate for those?

The MINION themed suite is available at 25% off the rack rate for Family Forward attendees, or $455 per night. There are 18 themed suites at this hotel and 13 (as of February 1, 2014) are available. These rooms have a king and two twin beds. Check out this video for more details:


Is the Loews Portofino Bay Hotel a pet-friendly hotel?

Loews loves pets and is very pet friendly. The resort offers pet friendly rooms, but each will be charged a cleaning fee of $50 per night (maximum of $150 will be charged for stays of three nights and more) and no more than two pets may occupy any one guestroom. At Loews Portofino Bay Hotel, standard rooms can be reserved for guests traveling with pets.


Will I need transportation while at the retreat?

No! The hotel and retreat space is on resort property. Guests of the Universal Orlando Resort hotels enjoy complimentary on-site transportation during their stay. Take the convenient water taxis along picturesque waterways or ride the shuttle bus directly to both theme parks and CityWalk.


Should I choose to rent a car, are there charges for parking my vehicle at the Loews Portofino Bay Hotel?

Yes! Self-parking fees are $18 per night and valet is $25 per night.


Is transportation provided from the airport to the hotel or do I need to arrange my own travel?

Transportation between the airport and the hotel is not part of your retreat registration, thought it’s just a short 15-minute drive from Orlando International Airport (MCO) to the resort. Taxis and shuttle services are available for hire at the Orlando International Airport 24 hours a day. An airport shuttle service is also available for hotel guests arriving and departing Orlando International Airport (MCO).


  • Shuttle Service: Shuttle service departs from each baggage claim area and they stop at multiple stops, prices vary per shuttle.

  • TaxiCabs: Taxis are approximately $40-60 each way (prices vary and are subject to change)

  • Private Car Service: Private car service Destination MCO can be arranged through the Loews Royal Pacific Resort concierge at approximately $90 each way (for a regular sedan up to 4 people, prices vary and are subject to change). Please contact the concierge for arrangements.


When will the details of the schedule for the retreat be available on the Family Forward: Orlando Adventure website?

Please refer to the schedule listed on the website for the current agenda. We will update the agenda as we get additional details. The final agenda will be posted no later than August 1, 2014.


Is it true Family Forward: Orlando Adventure attendees will have an exclusive nighttime event at a new Universal Studios Florida attraction?

Yes! Universal Studios Florida is opening a new attraction this summer and we'll be some of the first to experience it in 2014. What's more is we'll have that area of the park all to ourselves to enjoy for 2 hours after the park closes. Get ready to get your adventure on the first evening of the retreat and get a taste for what you have waiting for you when we visit the parks on Saturday, Sunday, and Monday.


What type of events are taking place on Friday and are they kid-friendly?

The family-building activities taking place on Friday are created with kids and adults of all ages in mind. Think short instruction followed by fun, hands-on activities to reinforce the concepts. This will be a fun half day of learning and family bonding and one you will not want to miss.


Is the Blue Man Group really part of the pass inclusions?

Yes! Included in your pass are 5 tickets to the Blue Man Group show on Friday evening, August 29. You won't want to miss this experience. The show is appropriate for all ages and everyone at Family Forward is welcome. That said, babies or younger kids may want to wear ear plugs or head phones as the performance is a bit on the loud side.


What days and hours can we expect to be spending at the park?

We will be heading to Universal Studios Florida Thursday evening for an exclusive nighttime event and then again Saturday morning for a hands-on activity in Universal Studios Florida. Once that event has completed, we will provide each family with 5 Park-to-Park Universal Express Passes good for park entrance Saturday through Monday, August 30 to September 1, 2014. Park passes will not be handed out prior to the days assigned for each park visit and will not be extended to other days.


Are any meals included in the cost of registration?

Four meals and one dessert party are included in the cost of the Family Pass registration for Family Forward. They include: Thursday dinner, Friday breakfast, Friday lunch, and Saturday breakfast (continental). The dessert party is Sunday evening.


What are the social media IDs for the Family Forward social spaces?

Please connect with us online at the following:


What is the hashtag for this year’s retreat?

The following are the hashtags:


  • #familyforward

  • #familyforward14


Are there any social media requirements for the attendees?

Families attending this event have one or more adult member who is a blogger and/or highly active in social media. Due to the highly subsidized rate sponsored by brands looking to engage and hear from social media influencers, while we can't require your online promotion, we’d certainly love to share and reminisce about your adventures and meaningful family-building moments via your blog posts, Facebook, Google+, Instagram, Pinterest, Twitter, Vine, and YouTube. 


We will create lists and groups so we can all follow each other. We’d love you to take part in those. We’d also love to promote your posts, so please let us know if you do share and we’ll be sure to promote you. But again, all social media activity is appreciated, but optional.


What if my spouse/partner or kids are active in social media? Can they participate in our private Facebook group, join the lists, and promote via social media?

Absolutely! Please send us their email address and we will invite them to the Family Forward private Facebook group. We will be starting social media contact lists there where they are welcome to share their information.


How is Family Forward affiliated with Mom It Forward?

Mom It Forward, Inc. is the founder/organizer of the Family Forward retreats. Early registration and invites and discounts went out directly to the Mom It Forward Community and all members of the Mom It Forward team will be attending the event. For questions about Family Forward, please email


What is Mom It Forward? How can I receive the most up to date information about all amazing Mom It Forward events?

Mom It Forward focuses on strengthening parents, helping them raise kids with character, and providing opportunities to better their communities with a goal to change the world one parent at a time. We bring family-friendly brands and social media savvy parents together through compensated social media campaigns, in-home and live events, an annual, family-friendly retreats and more.


Interested in joining or referring your blogger friends? Fill out the form and watch for future emails about events, campaigns, and more: 


If I can’t attend the retreat this year, where can I follow all the happenings online?

If you can’t be part of the action first hand, you can always follow along via the Family Forward Facebook page: 


Or the Family Forward Twitter feed: 


Where can I get an event button to post on my site?

Event buttons are available on the website. Click on the About tab and the Buttons option on the drop-down menu to select the size of your button.